Privacy Policy

All World Products Ltd is the controller and responsible for your personal information and the website (collectively referred to as ”All World Products Ltd”, “CBD Leafline” “we”, “us” or “our” in this privacy notice).  All World Products Ltd respects your privacy and is committed to protecting your personal information.

CONTACT DETAILS

Our full details are:

Legal entity: All World Products Ltd, Company Number: 11757608, registered in the UK, trading as CBD Leafline.

Email addressenquiries@cbdleafline.co.uk

Postal address: 703 Merlin Park, Ringtail Road, Burscough, L40 8JY

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how All World Products Ltd collects and processes your personal information through your use of this website, including any data you may provide through these channels when you sign up to our newsletter or take part in a competition.

This website is intended for adult use only and is not intended for children and we do not knowingly collect data relating to children.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You can update your information at any time by emailing us at admin@cbdleafline.co.uk.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, gender, marital status, title, date of birth, email address.

Contact Data includes billing address, delivery address, email address and telephone number.

Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, cookie ID’s, web log information, device identifiers and other technology on the devices you use to access this website.

Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data includes information about how you use our website, products and services, your browsing activity including intended purchases and aborted baskets, completion of surveys, wish-lists, connection information and statistics on your visits to site and page views, the links you click and other actions you take on our services, within our advertising or e-mail content and participation in promotional activity.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

IF YOU FAIL TO PROVIDE PERSONAL INFORMATION

Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected

We capture, process and retain personal information from you and any devices you may use when you navigate to www.cbdleafline.co.uk by transacting, by registering an account and otherwise interacting with us.

You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you;

register or purchase our products or services through the site;

return a product to store;

create an account on our website;

subscribe to our services or publications;

request marketing to be sent to you;

contact our customer service team;

enter a competition, promotion, survey or complete a questionnaire; or give us some feedback.

How we use your personal data

Most commonly, we will use your personal information in the following circumstances:

where we need to perform the contract we are about to enter into or have entered into with you.

delivery fulfilment, where we need further information from you;

to give you updates in relation to your account, order or delivery;

contact you about your account and tell you about important changes to All World Products Ltd

provide, develop and improve our products and services;

provide you customer service;

manage promotions, competitions, customer surveys and questionnaires; and

check and verify your identity, and prevent, mitigate or detect and investigate crime, fraudulent or illegal activities;

process purchases, payments, customer support and order fulfilment.

You have the right to withdraw consent to marketing at any time by e-mailing our customer services team at admin@cbdleafline.co.uk.

COOKIES

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website. We use cookies in the following ways:

  • to track how you use our website to record whether you have seen specific messages we display on our website
  • to keep you signed in on our site
  • to record your answers to surveys and questionnaires on our site while you complete them

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

HOW LONG WILL YOU USE MY PERSONAL INFORMATION FOR?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In addition, this includes that we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes.

After it is no longer necessary for us to retain your personal information, we dispose of it securely according to our data retention and deletion policies

When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimise data we hold, the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

The privacy notice was last updated on the 10th September 2019.

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CUSTOMER SERVICE

Customers: enquiries@cbdleafline.co.uk
Trade: trade@cbdleafline.co.uk

All World Products Ltd

703 Merlin Park, Ringtail Road,
Burscough, L40 8JY

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All rights reserved 2019.